Who should attend: 
This course is intended for RUCKUS partners, customers, and employees who need to understand basic troubleshooting fundamentals in both wireless and wired environments. 

Purpose of the Course 
The purpose of this course is to provide details of basic troubleshooting concepts and learn about common issues found in wireless and wired environments at each layer in the OSI model. 

Course Objectives 

• Understand the foundations of Troubleshooting  

• Explore RUCKUS, as well as third-party tools, used in Troubleshooting 

• Discuss issues that occur in both wireless and wired environments at each layer in the OSI model 

Delivery Method: Online Training 

Duration for all modules: 2 Hours 15 Mins 

Suggested Pre-Requisites: 

• RWF 100 – RUCKUS Wireless Fundamentals 

• RSP 100 – Routing and Switching Protocols 

• ICX 150 – RUCKUS ICX Implementer